Personal data

Personal data

1. Management of personal data.

The customer is informed of the regulations concerning marketing communication, the law of June 21, 2014, for confidence in the Digital Economy, the Data Protection Act of August 06, 2004, and the General Data Protection Regulation (RGPD: n ° 2016-679).


1.1 Responsible for collecting personal data

For the Personal Data collected as part of the creation of the User's personal account and his navigation on the website, the responsible for processing Personal Data is: Gesco Expert is represented by Mr. Jean GRIMM, its legal representative

As responsible for processing the data it collects, Gesco Expert undertakes to comply the applicable legal provisions. Particularly, it is up to the customer to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of treatments in line with reality. Whenever Gesco Expert processes Personal Data, Gesco Expert takes all reasonable measures to ensure the accuracy and relevance of the Personal Data the purposes for which Gesco Expert processes them.


1.2 Purpose of the data collected

Gesco Expert may process all or part of the data:

• to allow navigation on the website and the management and traceability of the services and services ordered by the user: connection and use data of the website, invoicing, order history, etc.

• to prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)

• to improve navigation on the website: connection and usage data

• to conduct optional satisfaction surveys on Gesco Expert: email address

• to carry out communication campaigns (sms, email): phone number, email address

Gesco Expert does not sell your personal data which is therefore only used out of necessity or for statistical and analytical purposes.


1.3 The right of access, correction, and opposition

In accordance with current European regulations, Gesco Expert Users have the following rights:

• The right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of User data, right to block or erase User personal data (article 17 of the RGPD) , when they are inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or conservation of which is prohibited

• The right to withdraw consent at any time (article 13-2c RGPD)

• The right to limit the processing of User data (article 18 RGPD)

• The right to oppose the processing of User data (article 21 RGPD)

• The right to portability of data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 RGPD)

• The right to define the fate of Users' data after their death and to choose to whom Gesco Expert must communicate (or not) its data to a third party that they will have previously designated


As soon as Gesco Expert becomes aware of a user’s death and in the absence of instructions from him, Gesco Expert undertakes to destroy his data, unless their retention is necessary for evidentiary purposes or to meet an legal obligation.

If the User wishes to know how Gesco Expert uses his Personal Data, ask to rectify them, or oppose their processing. In that case, He or She can contact Gesco Expert by letter at the following address:

DPO, Mr Jean GRIMM,

4A rue de l'Europe 67460 SOUFFELWEYERSHEIM.

In this case, the User must indicate the Personal Data that he or she would like Gesco Expert to correct, update or delete, by identifying himself or herself precisely with a copy of an identity document (identity card or passport) .

Requests for the deletion of Personal Data will be subject to the obligations imposed on Gesco Expert by law, particularly regarding the conservation or archiving of documents. Finally, Gesco Expert Users can file a complaint with the supervisory authorities, particularly the CNIL (https://www.cnil.fr/fr/plaintes).


1.4 Non-communication of personal data

Gesco Expert refrains from processing, hosting or transferring the Information collected on its customers to a country outside the European Union or recognised as "unsuitable" by the European Commission without first informing the customer. However, Gesco Expert remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees about the requirements of the General Data Protection Regulation (RGPD: n ° 2016-679).


Gesco Expert undertakes to take all the necessary precautions to preserve the security of the Information and that it is not communicated to unauthorised persons. However, suppose an incident impacting the integrity or confidentiality of customer Information is brought to the attention of Gesco Expert. In that case, the latter must inform the customer as soon as possible and inform him or her of the corrective measures taken. Furthermore, Gesco Expert does not collect any “sensitive data”.

The User's Personal Data may be processed by Gesco Expert and subcontractors’ subsidiaries (service providers), exclusively to achieve this policy's purposes.

Within the limits of their respective attributions and for the purposes mentioned above, the main people likely to have access to the data of Gesco Expert Users are mainly our customer service agents.


1.5 Types of data collected

Regarding the users of a Gesco Expert website, we collect the following data which are essential for the operation of the service, and will be kept for a maximum period of... We keep your personal data for as long as necessary to allow us to meet the objectives described herein.

Note for information and for as long as we have a legitimate business need to do so (for example, provide you with a service you have requested).

When your data retention has become irrelevant, or when the retention period has expired, or if you ask us to delete your personal data, we may continue to store this personal data for a limited period. whether we are required to comply with legal, tax or accounting requirements. When we no longer have a reason to process your personal data, we will ensure that they are deleted or anonymised 6 months after the end of the contractual relationship.

Gesco Expert respects your privacy and we intend to communicate transparently on the different types of personal data that we collect about you and the use we make of it.

Gesco Expert also collects information improving the user experience.


1.6 We use the personal data we collect from you for the following purposes:

- Create your account on our website;

- Communicate effectively with you and answer all your questions or inquiries;

- Send you information or promotions on our products and the services offered;

- Subscribe to our newsletter;

- Send you customised advertisements which may be of interest to you, taking into account your preferences and your use of our website;

- Notify you of the availability of updates to our website and of changes to products or services that we offer on our website;

- Understand your preferences and improve your customer experience and satisfaction when you visit our website and our services;

- Carry out statistical analyses on the use of this website and the frequency of visits; and

- For e-recruitment purposes (please read the Job Posting Privacy Notice available on our website).

   

1.7 You have the following rights under applicable data protection laws:

- You can request access to your personal data and obtain a copy.

- You can also request that any inaccurate or incomplete personal information be rectified or completed.

- You can request that your personal data be erased under certain legal conditions (for example, when personal data is no longer necessary for the purposes for which it was originally collected).

- In addition, you can object to the processing of your personal data, ask us to limit the processing or request the portability of your personal data under certain legal conditions.

- You have the right to unsubscribe at any time and free of charge from electronic marketing communications that we send to you. You can exercise this right by clicking on the "unsubscribe" or "unsubscribe" link in the marketing emails we send you. To opt out of other forms of marketing (such as postal marketing or telemarketing), please contact us using the contact details set out in the “Contact Us” section below.

- Likewise, if we have collected and processed your personal data with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the legality of any processing carried out before your withdrawal on legal grounds other than consent.

- You have the right to lodge a complaint about our collection and use of your personal data with a data protection authority. For more information, please contact your local data protection authority. You can exercise any of the rights described above at any time by contacting us as indicated in the “CONTACT US” section below. We will respond to your request by applicable data protection laws.


1.8 Contact us:

For any questions, complaints or problems concerning this Information Note, or our way of processing your personal data, or if you wish to exercise your rights as indicated above, we invite you to contact us from the following link (eg: https://storage.oxatis.net/helpcenter/fr/faq/rgpd-100.png) months after the end of the contractual relationship.


2. Incident notification.

No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify affected users to take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level.

We are committed to fully informing our customers of all matters relating to their account security and providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the Gesco Expert website is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of redemption of Gesco Expert and its rights would allow the transmission of such information to the prospective purchaser who would be bound by the same obligation to store and modify data about Gesco Expert website user.


3. Security

Gesco Expert uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and password to ensure the security and confidentiality of Personal Data and Personal Health Data.

When processing Personal Data, Gesco Expert takes all reasonable measures to protect it against any loss, misuse, unauthorised access, disclosure, alteration, or destruction.


4. Internet “cookies” and “tags” hypertext links

The Gesco Expert website contains several hypertext links to other websites, set up with the authorisation of Gesco Expert. However, Gesco Expert cannot check the content of the websites thus visited and will therefore not assume any responsibility for this fact.

Unless you decide to disable cookies, you agree that the website can use them. You can deactivate these cookies at any time free of charge using the deactivation possibilities offered to you and recalled below, knowing that this may reduce or prevent accessibility to all, or part of the Services offered by the website.


4.1. " Cookies "

A “cookie” is a small information file sent to the User's browser and saved in the User's terminal (eg: computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies do not risk damaging the User's terminal under any circumstances.

Gesco Expert is likely to process the User's information concerning his visit to the webite, such as the pages consulted, the searches carried out. This information allows Gesco Expert to improve the content of the website and the User's navigation.

Cookies facilitating navigation and/or the provision of the services offered by the webite, the User can configure his browser. so that it allows him to decide whether or not he or she wishes to accept them so that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User may also configure his or her browser software so that the acceptance or rejection of Cookies is offered to him from time to time before a Cookie is likely to be saved in his or her terminal. Gesco Expert hereby informs the User that, in this case, the functionalities of his or her browser may not be fully available.

If the User refuses the registration of Cookies in his terminal or browser, or if the User deletes those registered there, he is informed that his browsing and experience on the website may be limited. This could also be the case when Gesco Expert or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country since which the terminal appears to be connected to the Internet.

If necessary, Gesco Expert declines all responsibility for the consequences related to the degraded functioning of the website and the services possibly offered by Gesco Expert, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for Gesco Expert to '' save or consult the Cookies necessary for their funtioning due to the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to know how the User can modify his or her preferences in terms of Cookies.

The User can choose to express and modify his wishes in terms of Cookies at any time. Gesco Expert may also call on the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn and Google Plus appearing on the Gesco Expert website or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of Gesco Expert, Twitter, Facebook, LinkedIn and Google Plus can also place cookies on your terminals (computer, tablet, mobile phone).

These cookies are only placed on your terminals if you consent to them by continuing to browse the Gesco Expert website or mobile application. The User may nevertheless revoke his consent to Gesco Expert depositing this type of cookies at any time.


4.2. Internet tags

Gesco Expert may occasionally use Internet beacons (also called “tags”, or action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore to store the corresponding information, including the User's IP address) in a foreign country.

These tags are placed both in the online advertisements allowing users to access the Site, and on the website's various pages.

This technology allows Gesco Expert to evaluate visitors' responses to the website and the effectiveness of its actions (for example, the number of times a page is opened, and the information consulted), and the use of this website by the User.

The external service provider may collect information on visitors to the website and other websites using these tags, compile reports on the website's activity for the attention of Gesco Expert and provide other services relating to the website. use of it and the Internet.


5. Applicable law and assignment of jurisdiction.

Any dispute in connection with the use of the Gesco Expert website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is attributed to the competent courts of Strasbourg.


Copyright credits: unsplash

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